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[Alpha Biz=(Chicago) Reporter Kim Jisun] Consumers were in great confusion from the end of the year to the new year due to computer errors in Asiana Airlines' mileage-only shopping mall "Weekly deals."
Asiana Airlines did not check the computer error until the morning of the 1st and conducted a full investigation after identifying the cause. Misdeducted mileage for consumers only recovered around 11 p.m. on the same day.
Asiana Airlines guided its customers by text message after 9 a.m. on the 2nd, two days later.
Asiana Airlines did not disclose the number of members affected.
Alphabiz Reporter Kim Jisun(stockmk2020@alphabiz.co.kr)
