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KakaoTalk. (Photo: Yonhap News) |
[Alpha Biz= Paul Lee] SEOUL, Oct. 17 — KakaoTalk experienced a temporary service disruption on its newly introduced Short-Form tab, which occurred about a month after the app’s major overhaul. The issue was resolved after approximately one hour and 20 minutes, the company said Thursday.
According to Kakao Corp., access to the Short-Form tab was partially unavailable for some users beginning at 3:45 p.m. The company deployed an emergency response and completed system recovery by 5:05 p.m.
Kakao said the outage was caused by a temporary malfunction in its service management system. The company also emphasized that it had complied with legal reporting obligations by notifying the government within 10 minutes, as required by the Framework Act on Broadcasting and Communications Development, which mandates that disaster management entities report service disruptions lasting more than 30 minutes.
The incident comes about a month after Kakao implemented its first major redesign in 15 years, which introduced the Short-Form tab within KakaoTalk to highlight short-form video content.
Alphabiz Reporter Paul Lee(hoondork1977@alphabiz.co.kr)
