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Photo = Yonhap news |
[Alpha Biz= Kim Jisun] Seoul, May 7, 2025 — The Financial Supervisory Service (FSS) has commenced an on-site inspection of Kiwoom Securities after the brokerage firm experienced consecutive order processing delays due to system errors.
According to sources in the financial investment industry, the FSS began its inspection of Kiwoom Securities today. The FSS aims to identify the causes of the system malfunction and expects the company to submit corrective measures to prevent future occurrences.
Kiwoom Securities experienced two consecutive days of order processing delays on April 3 and 4, 2025. The system failures occurred on days when significant events were expected to impact market volatility, such as the U.S. government's tariff announcement and the presidential impeachment ruling. Due to an unexplained system error, Kiwoom was unable to process customer buy and sell orders properly.
Kiwoom Securities explained that the delays were caused by a server bottleneck due to an overwhelming volume of orders. However, the company has not provided a clear explanation for the underlying cause of the issue.
Alphabiz Reporter Kim Jisun(stockmk2020@alphabiz.co.kr)
