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NH Investment & Securities |
[Alpha Biz= Kim Jisun] NH Investment & Securities has launched a response after discovering an error that caused some clients’ financial income—such as interest and dividends—to appear overstated on the National Tax Service (NTS) system.
According to financial industry sources on May 7, NH Investment notified affected clients individually on May 2, stating that “due to a system issue at the National Tax Service, income figures such as interest and dividends may be displayed incorrectly on NTS platforms including Hometax.”
Clients Advised to Use Re-filing Services or File Manually
Clients who received the notice can either apply for a tax filing support service via NH’s mobile trading system (MTS) or correct the figures themselves by filing directly with the NTS.
NH Investment explained that a data submission error occurred in February during the process of reporting clients’ financial income to the tax authorities. Although the company later submitted corrected data, a technical issue within the NTS system caused the outdated, incorrect data to resurface and be displayed to taxpayers.
The company further noted that financial income data submitted by securities firms is not visible to clients until the annual tax filing period begins, which explains the delayed detection and response.
Number of Affected Clients Still Unknown
As of now, it remains unclear how many clients were impacted by the error. NH Investment stated that it is continuing to monitor the situation and assist clients as needed.
Alphabiz Reporter Kim Jisun(stockmk2020@alphabiz.co.kr)
